Cancelation and Refund Policy

Cancel your registration

Registration fees are refundable minus a $75 fee if you cancel anytime up to 20 days prior to the event.

There are no refunds for cancellations after 20 days prior to the event, including due to illness or weather.

All refunds or cancellations must be submitted by completing the Conference Registration Refund request form.

Defer your registration

Alternatively, you can defer your registration to next year’s conference with no fee anytime up to 20 days prior to the event. A transfer to next year’s conference has no cash value and cannot be refunded, cannot be used toward membership fees, nor does it guarantee future exhibit space.

Submit your request to defer your registration using this form.

No shows

No shows for the event will not receive a refund or credit toward a future event.

Substitute a registrant

Substitutions of participants on a registration are allowed for a $50 fee and must be made with the conference registration staff at least one week prior to the event.

Please email Tisha at to enquire about substituting a registrant.